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Sub-processors

Categories of providers we entrust with processing, and where that processing takes place.

Last updated: 26 July 2026

This page summarises a document that is executed in Polish. The Polish version is the only binding one; this summary has no legal effect and is provided for orientation. Questions in English are welcome — write to us and we will answer them.

Current list

ProviderScopeProcessing location
Language model providerGenerating notes, coding, answers in the informational modulesEuropean Union
Transcription providerTurning the visit recording into textEuropean Union
Infrastructure and backup providerApplication servers, database, file storageEuropean Union
Payment providerHandling subscription paymentsPoland
Invoicing providerIssuing invoices and filing them with the national e-invoicing systemPoland
Transactional email providerSystem messages: address verification, password reset, confirmationsEuropean Union

How to obtain the list by name

The table above gives categories. The full list with legal names, scope and transfer safeguards is provided:

  • to every controller entering into the data processing agreement — it forms an annex to that agreement;
  • to any data subject on request sent to centrum@remedy.com.pl — free of charge and with no need to justify the request.

We publish categories rather than names because the choice of providers is information about how our business is organised. This limits no one's rights: the right to learn the identity of recipients is served through both routes above.

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  • Subprocessors
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  • Remedy AI: IDEA

Contact

  • centrum@remedy.com.pl
REMEDY GROUP spółka z ograniczoną odpowiedzialnością
ul. Józefa Bema 15/1
81-386 Gdynia
KRS 0001130339 · NIP 5862410371 · REGON 529822050

Remedius products support the physician’s work. Every AI-generated output is reviewed and approved by the physician. We do not make diagnoses and do not replace clinical judgement.

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